Hassle-free property management
A good Property Manager is hard to find and retaining your team members is essential. We can help you manage the daily burden by supporting you with in many PM needs - and we will save you money.
Our team prides itself of top-notch customer service to owners and tenants, tight compliances, passion and attention to detail.
We make sure that daily tasks are handled and your system is kept updated.
The team understands what customer service means for you as an agency, the owners and tenants. Everything we do will have a finishing touch.
Quality customer service
For any service to be of quality, there has to be consistency and our team will adopt streamlined procedures. No matter what the change in staff at your agency, we will maintain a consistent and personalised process at all times.
Consistent workflow
The entire team is trained on the Qld, NSW and Vic legislations; as well as the tenant laws. Whether it is leases, maintenance, bonds, agency management agreements, breach notices, periodic tenancies, arrears, correct forms etc. - this team knows the laws and will keep you compliant.
Top-notch compliance
Achieve cost savings in property management.
This is Ira, the Senior Department Head in REPM.
If you don’t end up loving Ira and her team, we will pay YOU money. That’s the simple proposition.
Our clients value Ira’s high standards on compliances and her passion to deliver on promises.
Ira manages a quality team of property management associates and makes sure that clients are provided with the best support for their PM operations.
She even has the expertise to deal directly with OFT queries (what many people fear) and she knows how to keep nerves calm when things go wrong with tenants, owners and authorities.
Ira’s key milestones at REPM has been delivering cost savings to every client she has worked with.
Ira
Senior Department Head - Property Management
Flexible choices
RE PM offers comprehensive and flexible service options in property management that meets nearly 70% of your agency's needs. You can select any service depending on your requirements and we will step in to support you.
-
All we need from your team are the rental CMA’s and our team will manage everything else - owner approvals, lease, signing and CRM
-
We will manage all background checks, documentation, income assessments of tenants.
-
Worries of volume water charges to tenants will be smoothly managed and no more worries about missed recharges
-
This critical risk management step will be controlled by us to ensure your creditors are fully insured and present upto date licenses
-
Behind the scenes, we will issue the necessary notices to tenant and liaise closely with you on breach notices too.
-
Allow our team to take the complete headache of your insurance registers, so if any incident occurs, you can deliver assistance to the owner with confidence
-
This team has demonstrated high resilience in handling this difficult area with finding trades, obtaining quotes, getting owner approvals and getting the work done with minimal delays
-
Our professional trust management takes care of daily receipting, ledger balances, adjustments, bond payments, creditors, mid-month, end-of month, EOFY and the entire audit process.
Worries about OFT issues or potential fraud will become things of the past
-
Our process manage the volumes of rates notices and water bills promptly, so you do not experience delays and late fees.
-
Our work takes the headache of bond management. We reconcile bonds as-you-go and manage top ups, bond refunds.
-
Nothing worse for your image than not replying to client emails. Most agencies are notorious with customer service. We will professionally manage your mailbox daily and lift the customer service standards!
-
-
-
-
-
-
From time to time, your team may have questions in relation to compliance, best practices, and software use features. RE PM may be placed to as assist you very quickly if you select this service.
Industry systems used by RE Solutions
Why choose us?
You can focus on relationships
We want to take over the heavy lifting with your portfolio, so you can focus on building relationships with your marketplace and growing your rent roll.
Out team is fully-trained
Our rentals support team is highly skilled. We have brought together some of the best people to ensure your experience is stress free.
Immersed fully
Our rentals support team will immerse ourselves in the daily workload - you’ll never be left to wonder what’s happening with the work
Cost savings
Our unique approach assures you of cost savings. Our work is carefully managed so you gain the financial savings that comes with outsourcing.
Quality managed
Our staff are closely supervised, so your Property Managers do not need to worry about checking things.
High standards
We pride ourselves on maintaining high ethics and best practice standards. We knows the laws and will protect your interests.
